Tables of Contents
|
Section # |
Content |
|
10. 10.1 10.2 |
SEO Meta Tags URL Rewriting |
|
11. 11.1 11.2 11.3 11.4 11.5 |
Reports Rental Report Sales Reports Products Performance Report Products Inventory Products Inventory Stock Status |
|
12. 12.1 12.2 12.3 12.4 12.5 |
Profile My Account Sub Users Messages My Credits Update Credentials |
|
13. |
Import/Export |
|
14. |
Language & Currency |
10. SEO
Certain measures are taken to make an e-commerce website and its products visible on Search Engine Results Pages (SERPs) and this is generally called SEO (Search Engine Optimization). Sellers can set the language specific SEO details such as Meta title, Meta keyword, Meta description, and other Meta tags for the product.
10.1 Meta Tags
The metadata that describes the information available on a product page to the search engines is known as Meta-tag. It is important to add a meta-title and meta-description that will be visible on the SERPs. The rankings of products can be improved through these meta-tags. The seller can add meta-tags to any of their products in this ‘Meta-Tags’ module. This page shows a list of products displayed on the left side and a message displaying ‘Select A Product to Add/Edit Meta Tags Data’ on the right. The seller can also search for the product in the search bar provided at the top of this page. When the seller clicks on the product for which they want to assign the meta-tag, a form will appear on the right side. The following information needs to be added:
● Language: Select the preferred language from the drop-down list.
● Meta-Title*: This input-field is already filled with the name of the product but the seller can make changes to the title.
● Meta-Keywords*: input box meta-keywords in this input box.
● Meta Description*: Enter a brief description of the product.
● Other Meta Tags: Enter any other meta tags in this input field.
● Update Other Languages Data Check-box: Select this checkbox if they want their data to be converted into other languages by the system. Once the seller has filled in the details, they can click on the ‘Save and Next' button if they want to re-enter the input-fields in other languages. Sellers must click on the ‘Save & Exit’ button to finish editing. The previously added meta-tags can be edited in the same manner.
10.2 URL Rewriting
Each product is assigned URLs that help in improving its SEO ranking. In other words, it is the direct link address to the product. The seller can change and assign a new URL to any product through this module. The ‘URL Rewriting’ page provides a list of all the products along with their original and custom URLs. The seller can search for a particular product by entering keywords in the search bar provided at the top of this page.
The original URL of any product cannot be changed by the seller. However, the seller can make changes to the custom URL. Clicking on any product listed in the left section of the page will open an edit form in the right section.
If enabled by the admin, the seller can also add Custom URLs in secondary languages (also known as the language-specific URLs).
11. Reports
11.1 Rental Report
The rental report gives an analysis of the total number of products that have been rented until now. The shown reports can be sorted using the ‘Search’ filters and can also be exported by clicking on the ‘Export’ button at the top right corner.
Description of important fields -
|
Sr. # |
Field Name |
Field Description |
|
1. |
Date |
Display the date when the invoice has been generated. There is an anchor link attached, upon clicking you can view the total number of rental orders on the selected date. |
|
2. |
No. Of Orders |
The total number of rental orders placed irrespective of cancellation. |
|
3. |
No. of Quantity |
Equates to the net quantity rented on a date. |
|
4. |
Refunded Quantity |
Equates to the net quantity rented on a date. |
|
5. |
Order Net Amount |
This column displays the total (net) amount of the rental order placed. |
|
6. |
Tax Charged |
Total tax applied on the order. |
|
7. |
Shipping Charges |
Total shipping charges incurred. |
|
8. |
Rental Security |
Total rental submitted for the rented l security product |
|
9. |
Refunded Amount |
Total refunded amount of the rented product. |
|
10. |
Commission Charges |
The sum of the commission charged for the order. |
11.2 Sales Report
Sales report helps sellers to explore the sales trend in a specific timeframe. Sellers can narrow down the search to view their revenue breakdown using the Date from/to filter. Use the Search button to apply filters or the Clear button to remove filters. Also, the reports can be exported using the ‘Export’ button at the top right corner of the listing.
Description of important fields
|
Sr. # |
Field Name |
Field Description |
|
1. |
Date |
Display the date when the sales invoice has been generated. There is an anchor link attached, upon clicking you can view the total number of sales orders placed on the selected date. |
|
2. |
No. Of Orders |
The total number of orders that were placed irrespective of cancellation. |
|
3. |
No. of Quantity |
Total no. of quantities of the product sold on the selected date. |
|
4. |
Refunded Qty |
Total no. of refunds initiated on the selected date for a product. |
|
5. |
Order Net amount |
Total amount received from the sales order. |
|
6. |
Tax Charged |
Total tax charged on the selected order. |
|
7. |
Shipping Charges |
Total shipping charges are applied to the selected product. |
|
8. |
Refunded Amount |
The total amount refunded on the selected product. |
|
9. |
Commission Charges |
Total commission charges are applied to the product. |
● Export 
: The detailed report
(as filtered/sorted) currently open can be downloaded into the system by
clicking on this button.
: The detailed report
(as filtered/sorted) currently open can be downloaded into the system by
clicking on this button.
11.3 Products Performance Report
Sellers can view performance reports of the products they are selling in their shop. This page includes three tabs providing three different kinds of product performance reports. They are:
i. Top performing products: This tab displays the most sold products from the Seller’s shop. The list displayed shows the Product name, Wishlist User Count, and the Sold Quantity.
ii. Most Refunded ProductsReport: This tab displays those products from the Seller’s shop that are refunded the most number of times. The list displayed in this tab shows the Product name, Wishlist User Count, and Refund Quantity.
iii. Most Wishlist Added Products: This tab displays the products that have been added to the wishlist a maximum number of times by the different buyers. The list displayed shows the Productname and User counts.
11.4 Products Inventory
Through this report, sellers can trace the inventory details for both rental and sold-out products. A search bar is provided at the top of the page to narrow down the search results by entering the inventory name in the provided input field. Use the Search button to apply filters or the Clear button to remove filters. Use the ‘Export’ button to export the information into the .csv file.
Description of important fields -
|
Sr. # |
Field Name |
Field Description |
|
1. |
Product Name |
Name and other details of the products such as the SKU and the brand can be traced. |
|
2. |
Stock Quantity |
Total no. of inventory quantity available for each product(s) |
|
3. |
Rental Quantity |
Total no. of the rental quantity of the product(s) available. |
11.5 Products Inventory Stock Status Report
Sellers can generate a report through which they can analyze the stock quantity available, the stock that is on order, the unit price of the products, inventory value, and the total price of the product quantity left in stock from this report. Sellers can export this report in CSV format by clicking on the ‘Export’ button provided in the top-right corner.
Description of important fields -
|
Sr. # |
Field Name |
Field Description |
|
1. |
Product |
Name and other details of the products such as SKU, and brand can be traced. |
|
2. |
Stock Available |
Total no. of inventory quantity available for the product(s) |
|
3. |
Stock On Order |
Total no. of the quantity ordered of the product(s). |
|
4. |
Cost Price |
The total cost price of the product. |
|
5. |
Inventory Value (Stock Available Cost Price) |
Total inventory value of the product. |
|
6. |
Unit Price |
The per unit price of the product. |
|
7. |
Total Value(Stock Available + Unit Price) |
The total value of the product. |
12. Profile
The seller can manage their account/profile details through this module. The seller can also save their bank account details in this module.
12.1 My Account
It includes two different tabs. In the first tab which is ‘My Account’, the seller can add or edit their basic details. The seller cannot make all the changes repeatedly. Fields such as Username, Email ID, phone number, and date of birth cannot be changed once entered. The seller can add and modify the following fields:
● Profile Photo: The seller can upload/change their profile picture by clicking on the ‘Upload’ button provided below the user icon.
● Customer Name*: The seller can enter/modify their full name.
● Country*: The seller must enter the city in which they are located.
● State*: The seller must enter the state in which they are located
● City: The seller can mention the name of the city in which they are located.
● Organization: The seller can mention the name of their organization.
● Brief Profile: The seller can mention brief comments regarding their profile.
● What Kind Products Services Advertise: The seller can enter brief comments related to the kinds of product services they provide to their customers. The seller must then click on the ‘Save Changes’ button provided below to save the made changes.
If any seller has been registered as both ‘Seller’ and ‘Buyer’ they can manage which account dashboard is to be preferably displayed when logging into their accounts, from the ‘Preferred Dashboard’ section. As per the guidelines of GDPR (General Data Protection Regulation), every user has the right to protect their data by collecting, storing, altering, erasing, or restricting it. Following these guidelines, two buttons are provided for this seller on the top-right corner of the ‘My Accounts’ page. They are:
● Request to Remove My Data: The seller can raise a request to the admin to remove their data. When the seller clicks on this button, a ‘Truncate Request’ pop-up message will appear. The seller can click on ‘Yes’ to proceed and ‘Cancel to go back.
● Request My Data: The seller can raise a request to the admin to share their account information. When the seller clicks on this button, a pop-up ‘Request Data’ form will appear. The seller must enter the reason for making such a request under the ‘Purpose of Request Data’ text box. To understand the policies of GDPR, the seller can click on the hyperlink provided with the message ‘Click Here to Read the Policies of GDPR’. The seller must click on the ‘Send Request’ button to submit the request. The second tab is the ‘Bank Account’ details tab. In this tab, the seller can enter all their bank account details as shown. These bank account details will be accessed by the Admin to make any transactions to their sellers when they place ‘Withdrawal Requests’.
The seller must enter:
● Bank Name*: The name of the bank in which the seller has their account must be mentioned.
● Account Holder Name*: The full name of the account holder must be mentioned in this field.
● Account Number*:The seller must enter their bank account number.
● IFSC Swift Code*: The seller must enter the unique IFSC swift code of their bank.
● Bank Address: The seller can mention the complete address of the branch of the bank. Click on ‘Save Changes’ to save all the details.
12.2 Sub Users
A seller has the option of adding their sub-users. These sub-users are directly controlled by the seller. The access of sub-users to the seller's portal can be managed by the seller itself. A search bar is provided on the top of this page using which sellers can search a particular sub-user from the list. To create a sub-user, the seller must click on the ‘Add User’ button provided in the top-right corner of this page.
The seller will be redirected to the ‘New Sub User’ form. The seller must enter:
● Full Name*: Full name of the sub-user.
● Username*: A unique username for the sub-user.
● User Email*: The valid email id of the sub-user must be mentioned in this input box.
● Phone*: The contact number of the sub-user must be entered.
● Password*: The seller must create a password for the sub-user’s id.
● Confirm Password*: The seller must re-enter the password.
● Country*: The country in which the sub-user is located must be entered.
● State*: The state in which the sub-user is located must be entered.
● City: The city from which the sub-user belongs can be mentioned.
● Status: The seller can activate or deactivate the sub-user by choosing the ‘Active’ or ‘In-active’ options. The seller must click on the ‘Save Changes’ button to create the new id for the sub-user.
The newly added sub-user will start appearing in the list provided on the ‘Seller Users’ page. Few short-cut buttons are provided beside each sub-user which are:
● Check-box: A checkbox is provided to the left of each sub-user’s row to select multiple users and perform collective actions. When selecting the checkboxes, two action buttons will be displayed just beside the ‘Add User’ button on the top-right corner of this list: Activate and Deactivate. Clicking on ‘Activate’ activates the status of the respective sub-user’s id. Clicking on ‘Deactivate’ will deactivate the respective sub-user’s id.
● Status 
: This
toggle button also helps sellers activate or deactivate
the sub-user. When the toggle is grey, it denotes the sub-user id is
deactivated. When the toggle is green, it denotes the sub-user id is
activated.
● Change Password
: Clicking on this icon will redirect the seller to the ‘Change Password form. The seller needs
to fill in the ‘New Password’ and
‘Confirm New Password’ boxes and then click on update.
● Edit 
: The seller can make
changes in the previously saved basic details of the sub-user. Clicking on the ‘Save
Changes’ button will save
the new changes.
● Permissions 
: Clicking on this icon will redirect
the seller to the ‘Manage
Permissions for (Sub-User’s Name)’ form. On the top of this page, a drop-down box is provided
with the heading ‘Select Permission For All Modules*’. Clicking on this drop-down will provide three
choices of access permissions:
a. None: Selecting this option will restrict the sub-user from having any kind of access to all the modules from the seller's shop.
b. Read Only: Selecting this option will provide access to only read all the modules of the seller's shop.
c. Read and Write: Selecting this option will provide the sub-user with access to read and write/add/make changes in all the modules of the seller's shop.
The seller can select any of the access permissions and then click on the ‘Apply to All’ button. The selected action will be applied to all the modules. However, if the seller wants to provide different permission accesses for different modules, this page also provides a list of all the modules available in the seller’s shop. Each module has a separate drop-down bar provided to its right. The drop-down has the same three access permissions: None, Read Only and Read & Write. The seller can define permission access for every separate module as per their requirement.
12.3 Messages
The customers might have several queries regarding the products due to which they might try to contact their sellers. Any messages being sent by the customers are shown to the seller under the ‘My Messages’ page shown. The message threads are created for every different customer. The seller can read as well as reply to these messages. To search for messages, the seller can type the keywords in the search bar provided at the top of this page.
12.4 My Credits
The seller can see the complete details of their previous transactions in the ‘My Credits’ module. The complete transaction history of the seller is displayed in the ‘Transaction History’ list provided below the ‘Search Transactions’ section. Each of the sections is displayed on this page as explained ahead.
The sections displayed on this page are:
a. Wallet Balance: The total balance available in the seller's virtual wallet is displayed under this section. This is a total of all the pending credits and debits.
b. Pending Promotions Charges: A seller is charged for running any promotions as an Advertiser. So, the amount yet to be paid by the seller for promotions is displayed under this section.
c. Available Balance: This section displays the balance available in the seller's account. This amount excludes any pending credits and debits. The seller can make a withdrawal request to the admin. A drop-down bar is provided in this section which includes two options:
● Bank Payout: By selecting this option the seller can send a withdrawal request to their admin to transfer money from the e-wallet to their bank account. By clicking the ‘Request Withdrawal’ button the ‘Request Withdrawal’ form will open
The seller will have to fill in their bank details if they have not previously added bank details under the ‘My Account’ section. Sellers need to share bank account details with the admin as approved withdrawal requests/funds are transferred outside of the system through the Admin’s bank. After adding the necessary details, the seller must click on the ‘Request’ button to place the request. The withdrawal request will be forwarded to admin and the amount requested for withdrawal will be displayed in the ‘Pending Withdrawal Requests’ section.
a. Add Wallet Credits: Sellers can also add virtual credits to their virtual bank account by entering the amount and clicking the ‘Add Credits’ button. This will navigate the seller to the ‘Billing and Payment’ pages. The seller needs to select the payment gateway as per their choice and complete their transaction.
NB: Virtual credits are the same value as actual money and vice versa.
b. Search Transactions: The seller can also search for any transaction by using the following search filters:
● Keyword: Enter keywords for particular transactions.
● Both-Debit/Credit: Select if the transactions are to be searched as ‘Credit’, ‘Debit’, or ‘Both’.
● From Date: Select a date to search for transactions made after the mentioned date.
● To Date: Select a date to search for transactions made until the mentioned date.
NB: The ‘Date From’ and ‘Date To’ filters can also be used together to specify a period.
c. Transactions History List: All kinds of transactions made over the period will be displayed in this list. The list will display any kinds of credits or debits made on a certain date along with the total balance. The ‘Status’ column displays ‘Transaction Completed’ if the transaction made was successful. Any additional comments relevant to any transaction are displayed under the ‘Comments’ column.
12.5 Update Credentials
The seller enters their credentials when creating their shop at the beginning. From this module, the seller can change their credentials.
This module includes three sections:
i. Update Email: The seller can update their new email address. The seller must enter:
● New Email*: Their new email address.
● Confirm New Email*: Their new email address to confirm it.
● Current Password*: The current password for verification.
NB: Once the seller enters a new email id they will receive a ‘Verification Link’ on it. The new email address will only be updated if the seller verifies the email address by clicking on that link.
The seller must click on the ‘Save’ button to save the changes.
ii. Update Password: The seller can update their password by entering:
● Current Password*: The seller must enter their currently active password.
● New Password*: The seller must enter their new password.
● Confirm New Password*: The seller must re-enter their new password. The seller must click on the ‘Save’ button to save the changes.
iii. Update Phone Number: The seller can update their phone number by entering:
● New Phone Number*:The seller must enter their new phone number.
NB: If this section is not being displayed, it means that it has been restricted from the admin end. The seller must click on the ‘Get OTP’ button to proceed further. The OTP will be forwarded to the seller on their previously registered contact number. After entering the OTP the phone number will be updated successfully.
13. Import/Export
Please refer to our import export guide to gain an understanding of this module.
14. Language & Currency
From this section, the seller can change the language and currency. When the seller clicks on ‘Language’, the options of languages appear in the list. Sellers can select the language of their choice by clicking on which will translate the complete portal’s content into the respective language. When the seller clicks on ‘Currency’, the options of currencies available appear in the list. Sellers can select the currency of their choice and the prices mentioned in the complete portal will be displayed according to that respective currency. Please refer to our import export guide to gain an understanding of this module.
NB: These sections are only visible to the seller if they are enabled from Admin’s end. This means that the admin has the authority to restrict the seller from making changes in the language and currency used in their portal.